General

The General settings page lets you manage basic information about your chatbot and perform account maintenance tasks.

Chatbot Settings

Chatbot Name

This is the name you see throughout the dashboard to identify this chatbot. You can change it anytime, and it won't affect how your chatbot appears to visitors on your website.

• Must be between 1 and 40 characters
• This is just for your internal reference
• Changing it doesn't impact any deployed chatbots

Chatbot ID

Your chatbot has a unique ID that's used in code and integrations to identify it. This is automatically generated and can't be changed.

When you'll use this:

• Embedding the chatbot on your website (the embed code uses this ID)
• API integrations
• Connecting with other services

You can copy the Chatbot ID using the copy button if you need to share it or use it in code.

Danger Zone

Deleting Your Chatbot

If you need to remove a chatbot permanently, you can do so from the Danger Zone section. Be careful - this action cannot be undone.

When you delete a chatbot, it will permanently remove:

• All conversations and chat history
• All settings and configurations
• Any actions or integrations
• All associated data

The chatbot will also stop working on your website immediately after deletion.

To delete:

1. Scroll to the Danger Zone section
2. Click "Delete Chatbot"
3. Confirm the deletion in the dialog that appears
4. You'll be redirected to your chatbots list after successful deletion