Usage

The Usage page gives you a real-time view of your workspace resource consumption. Track how much you're using and stay within your plan's limits.

Understanding Usage

LeadJot tracks four main resource types:

Messages - Chatbot conversations processed
Chatbots - Number of chatbot instances created
Knowledge Bases - Number of knowledge bases created
Workspace Seats - Number of team members in your workspace

Viewing Usage

Navigate to the Usage page in your workspace to see:

Current Usage Cards

Each resource shows:

Current Usage - How much you've consumed
Limit - Your plan's maximum (or ∞ for unlimited)
Remaining - How much you have left

Usage History

View historical usage data to understand:

Trends over time
Consumption patterns
When you might hit limits

Resource Types Explained

Messages

Each conversation with your chatbot counts as message usage. This includes:

Back-and-forth exchanges
Questions and answers
Action executions (like lead forms)

Message limits reset based on your billing cycle. Check your subscription details to see when limits refresh.

Chatbots

The total number of chatbot instances you've created. This includes:

Active chatbots (currently deployed)
Inactive chatbots (not deployed)

You'll need to delete chatbots or upgrade your plan to create more if you hit the limit.

Knowledge Bases

The number of knowledge bases in your workspace:

Each knowledge base counts toward your limit
Unused knowledge bases still count
Delete unused knowledge bases to free up slots

Workspace Seats

The number of team members:

Each invited member (active or pending) counts
Includes all roles (Owner, Admin, Member)
Remove inactive members to free up seats

Managing Limits

Approaching Limits

When you're close to a limit:

You'll see warnings in the UI
Consider upgrading your plan if needed
Delete unused resources to free up capacity

Hitting Limits

If you hit a limit:

You won't be able to create new resources of that type
Existing resources continue to work
Upgrade your plan or wait for limits to reset

Messages: If you hit your message limit, chatbots will stop processing new conversations until the limit resets or you upgrade. An error message will be displayed to the user.

Limit Reset Behavior

Recurring Limits

Some limits reset automatically:

Messages - Reset on your billing cycle (monthly/yearly)
Workspace Seats - Resets if your plan changes

Non-Recurring Limits

Other limits don't reset automatically:

Chatbots - Cumulative, must delete to free up
Knowledge Bases - Cumulative, must delete to free up

Best Practices

Monitor regularly - Check usage weekly to avoid surprises
Clean up unused resources - Delete chatbots or knowledge bases you no longer need
Plan ahead - Monitor trends to anticipate when you'll need more capacity
Understand your plan - Know your limits before you need them

Upgrading Plans

If you consistently approach limits:

Review your usage trends
Identify which resources you need more of
Navigate to Workspace Settings -> Plans
Upgrade to a plan with higher limits

Upgrading typically takes effect immediately, giving you access to higher limits right away.